Although this virus will cause some disruption to our lives, MPN will do everything to ensure you receive the best quality of service, safety and customer care.
Safety has always been a number one priority of ours. Therefore, it's important to us that you and our team are kept out of harm's way. After the Government changes its current guidance and we are allowed to get back to do what we do best, installing windows, doors and conservatories we will be taking some extra safety precautions (from advice of the Government and the World Health Organisation) to ensure exposure to COVID-19 is kept to an absolute minimum.
To protect both the installer and our customers, you can expect:
- Our installers will be attending homes with disposable overshoes, hand sanitiser gels, coveralls, disposable work gloves and facemasks.
- Thorough cleaning of any surface in the vicinity of their workspace; before and after installation
- Every installer will carry out a risk assessment with the customer regarding COVID-19 before entering the home.
- No handshake on arrival
- Installers have been instructed that they must self-isolate if they display any symptoms and all staff will have their temperatures taken every day before they leave to go to a customers house.
Thank you for your understanding and patience as we deal with the situation.